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Delivery & Installation

Regions Delivery Time Delivery Charge
Sharjah and Dubai Next day, for standard products Free
Ajman Within 2 days, for standard products Free
Abu Dubai Within 7 days for orders below AED 5,000 Free for orders above AED 5,000
Other regions in UAE Within 3 days for orders above AED 5,000
Within 14 days for orders below AED 5,000
Free for orders above AED 5,000
AED 200 for orders below AED 5,000
Other regions in the gulf Please contact us for quote Please contact us for quote

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request. Please quote your invoice number when enquiring us about an order

Please make sure your e-mail or phone number is correct and available. We will contact you on the day we deliver your product

**Please note: Business days are Monday-Thursday and Saturday-Sunday; does not include Friday. Example: 3 business days from Thursday is the following Tuesday.

Time & Rates

Click and Collect

from our warehouse in Sharjah, or showroom in Ajman and Dubai are FREE, just place the order 2 days before collection

 

Transportation time:

Dubai and Sharjah orders are usually delivered within 2 days. Orders to Ajman and Abu Dhabi may take 3-5 days and to Fujairah, Ras Al-Khaimah and Umm-Al-Quwain may take up to 10 days

Shipping rates: Deliveries and installation to Dubai and Sharjah are free; Ajman and Abu Dhabi are free if the order value is above 1000, otherwise a delivery charge of 100 applies; Fujairah, Ras Al-Khaimah and Umm-Al-Quwain are free if order value is above 2000, otherwise a delivery charge of 250 applies

Can I refuse to sign and pay for the COD order?

Yes, you could.

But we will charge you shipping fee If the product is not faulty, (i.e. if you changed your mind or if you are unhappy with the product for some other reason), the cost of shipping will fall on you.

About Us

Established in 2006, First Touch Furniture has been supplying quality and stylish office furniture to help the growth of the Gulf for 13 years. We have 3 showrooms and 6 warehouses across the UAE, with our own fleet of vehicles and furniture craftsman and workshop. We launched the new brand Al Asala Furniture in 2020 to cater specifically for next generation businesses in the Gulf.

 

 

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